Support

Help with Kankakee With Kids and its mobile apps.

Contact us

Questions, problems, or feedback — email info@kankakeewithkids.com. We read everything and usually reply within one business day.

How do I get a community code?

The MyTown Direct app opens your community's app with a community code. Codes are provided by the town, school, or organization your community app is built for — ask them for yours. We don't issue codes directly to individuals.

My code isn't working

• Codes aren't case-sensitive, but check for typos and extra spaces.
• Some codes are personal and must be entered with the email address they were sent to.
• Codes can expire or be turned off by the organization that issued them — check with them.
• Make sure your phone has an internet connection the first time you enter a code.

Switching communities

Open the app's menu, choose Settings, and tap Change community. Deleting the app also clears the stored code.

Reporting a problem with content

Event, program, and organization details come from the community itself. If something is wrong or out of date, email us with a link or screenshot and we'll route it to the right people.

Privacy

What the apps store and why is described in our Privacy Policy.